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How to restore your Premium purchase

Get your Premium purchase back after reinstalling the app or setting up a new device.

Before you start

  • You're signed in to the same Apple or Google account you used to buy Premium originally.
  • You have a network connection.

Steps

You can restore from either of two places. The Settings route is always available.

From Settings

  1. On the Home screen, tap Settings.
  2. Tap Restore Purchases.

The Settings screen, with the Restore Purchases button below the switches

From the Premium screen

  1. Open the Premium screen — see How to upgrade to Premium for where the Upgrade to Premium button appears.
  2. Tap Restore Purchases, below the Upgrade to Premium button.

Result

The app checks your Apple or Google account for a previous purchase.

  • If one is found, a message says Premium has been restored successfully, and Premium features are unlocked immediately. If you restored from the Premium screen, the app returns you to the screen you came from.
  • If none is found, a message says no previous Premium purchase was found for your account.

If something goes wrong

  • It says no purchase was found, but I did buy Premium. Check that you're signed in to the same Apple or Google account you used at the time of purchase, and that you have a network connection, then try again. See In-app purchases and restoring Premium for how purchases are tied to accounts.
  • Premium was working and has disappeared. The app re-checks your purchase with the App Store or Google Play each time you open it. Try restoring as above.